I recently took my nieces to Urban Curls for their very first salon experience, and I couldn’t be happier. From the moment we walked in, Kalkidan and Tristiana were incredibly professional, kind, and welcoming. They truly understood how to care for my girls' hair and made them feel safe, seen, and beautiful throughout the entire process. As an aunt, it meant so much to see my nieces feeling confident and comfortable in a salon environment for the first time. Kalkidan and Tristiana, thank you both for your warmth, patience, and expertise—you helped create such a positive memory for them. We’ll definitely be returning!

Great master Kalkidan! I loved everything from the consultation to the actual process of treatment, haircut, styling and result. I was honestly thinking to cut my hair short because of how damaged it was but she did the actual magic to it and suggested how to take care so I can get my hair to be healthy and shiny again. Happy to start my curly journey and very happy to find such a place and love my new curls!

Kalkidan is so nice. Very understanding and friendly. When Rachelle and Cyndie aren't available, I recommend her. You'll love her routines too. She braids my natural hair well and I was satisfied with my protective style.

First time in a salon and first time getting my hair done. What an experience from start to finish. Keina was my stylist and she was patient and showed me every step of the way what she was doing. I had no idea about what style would look good on me and she shaped my hair into a style that was SO flattering. I also got highlights done and again she helped me with getting a colour that compliments my skin tone. I am so happy with my experience from the colour to the cut to showing me how to maintain it at home. Thank you. Now this is what a first experience should feel like. She NAILED IT

Khalkidan was very knowledgeable and showed me step by step how she was doing my hair from the clarifying shampoo and it's purpose to deep conditioning to styling tips for my natural hair, and the products used. A great way and place to learn to do your natural 4 C hair with defined curls.

I don’t normally do colour treatments on my hair, but I’m glad I did! Rachelle did an amazing job and made me feel super comfortable throughout the entire appointment. She made sure I was happy with the end result and gave me the exact look I wanted. Thanks so much Rachelle! Note: my hair is a bit uneven in length, but that’s only because I haven’t yet booked my trim appointment!

Cindy did a great job! I didn't really know how I wanted my hair, I struggled styling it, she did my first curly cut, I used to wear it straight. Though the process she explained me everything and was always saying I could ask anything. She was amazing, my curls look gorgeous!

My natural wavy hair is wavin' hiii 👋 Back then, when I didn't straighten my hair, it was frizzy. When I straightened it, it was too flat. And when I curled it, it got damaged. Took the plunge and booked an appointment with Cindy nine months ago and it's SO worth it 🥺 She's been walking me through an easy haircare routine and learned about my type 2B hair. Hair type 2B Stylist Cindy is so kind and a pro! I feel comfortable whenever I'm in her chair and I trust whatever her recommendation is. She answers a lot of my questions every visit without judgement. She's very experienced and has worked with a lot of different types of hair.

Rachelle is absolutely 5-stars AMAZING! I truly believe she possesses an incredible talent with her shears. She cut my hair back in the summer and brought my curls to life! They were limp and lacked shape, but her dry cut technique helped me fall back in love with my natural hair. For weeks after my initial cut, I received so compliments on my curls, and people genuinely noticed the overall healthiness of my hair. I booked an appointment with her again today, and once more, I was so pleased with my service. Rachelle took the time to explain every step of what she was doing. Prior to making any changes to my hair's length, she showed me how much she intended to trim off, and after I agreed, she proceeded with the cuts. I truly value having a stylist who listens and collaborates with me to ensure such a positive experience during and after the cut. I also appreciate her assurance that if there were any issues after I washed my hair at home, I could simply reach out to her. It's evident she genuinely cares about her clients. Overall, I will be returning to her for future visits, and I will be recommending her to my friends. Appointment verified by Phorest Salon Software

My daughter saw Kalkidan for her first hair cut. Kalkidan made her feel comfortable and excited for her first cut. She was patient with my daughter too. My daughter's hair looks absolutely amazing, I have never seen it look so good. Kalkidan also gave us recommendations on products and styling. We had a very good experience! Thank you 🙂

It’s my first time getting a cut with Urban Curls and Jade did a great job! I love the look she gave me, adding layers while keeping the length. It’s a significant improvement to my previous look. I also loved that I could ask her questions about hair care and she answered them patiently. Would definitely go back!

Highlights and silk press on 4c hair in one session. Keina worked above and beyond to create a beautiful result. When after washing my hair, my curls are still intact and full. If you're not sure about getting colour for the first time, I highly recommend just telling them as they'll be patient with you in your nervousness. Great job!

This was my 2nd time coming to Urban Curls and I left in love with my curls again! Keina is so knowledgeable about the best products & techniques to use for my hair type!

Rachelle was great. She gave me realistic expectations especially since I flat iron my hair quite often. Very welcoming and friendly. My first time there and I felt really comfortable, not to mention, I was thrilled with how my curls turned out!! Way better than I expected... Thank you so much. I will definitely be back.

I am super happy with my hair! Kalkidan did an excellent job cutting and styling my hair and took extra time and care to ensure I got exactly what I envisioned for my haircut. Kalkidan also took the extra time to explain different care products and techniques for me to keep my hair looking good in between appointments! Kalkidan went above and beyond 5-star service! I will definitely be returning soon for a touch up!

Thank you Kalkidan for waking my curls up. I am so happy to see them as they’ve been hidden for a few years and I thought they were gone all together. The haircut is amazing and now look forward to getting my hair ready! You are a magician 😉

My experience at Urban Curls was wonderful! Keina, the owner, was my stylist. She's extremely warm, friendly, and knowledgeable. The salon atmosphere is calm and relaxing. I got a tapered cut and because it was my first visit, a complimentary hair treatment as well. I love that they use Canadian products - and the quality felt amazing. Keina finger coiled my hair for my wash and go. The definition, for me, was unmatched. She provided education on how to care for and style my hair at home, which I really appreciated. Overall, my hair looked and felt incredible after my service. Salon visits at Urban Curls will now be part of healthy hair care regimen. I highly recommend them!

Jade: Thank you so so much for this transformation! I love it! You are a magician and work some miracle's girl!! I’ll definitely be making a trip out to Toronto again to see you at some point in my life. I am sorry for the insane delay. Thank you!